Network Management Services

Lansight Technology’s Network Management Services offer reliable support and troubleshooting for any PC/Mac network infrastructure. By playing a pivotal role in reducing server operational expenses, increasing server availability, improving data protection & enhancing flexibility, we help businesses maintain a competitive edge.

1. Alert monitoring: Remote monitoring of servers on a 24×7 basis for fault, performance, and security alerts. Proactively escalate issues to appropriate groups.
2. Resolution management : Remote resolution of server problems on a 24×7 basis for fault, performance, and security issues
3. Vulnerability management: Periodic and real-time scanning for vulnerabilities on servers. Identify potential security vulnerabilities and resolve them
4. User monitoring: Track and report all user activity on critical servers. Identify suspicious activity and take corrective action
5. Backup and Archiving: Proactively backup the critical data stored in your servers, and protect servers from any critical data loss or failure of storage.

Remote Systems Administration: Lansight’s server administrators will instantly work to resolve any server issues remotely.

Lansight’s Workstation Management Service is a fully remote-managed solution that offers world-class, reliable and secure support and maintenance services for corporate desktops. Our solutions help IT departments to deliver high-quality, cost-effective desktop support by optimizing desktop infrastructure, improve end-user productivity and protect corporate desktop assets.

• Diagnostics and Root cause analysis: Help diagnose and identify root-cause issues for performance and security related issues with the desktop
• Security management: Ensure that the desktop is free of any virus, mal-ware, ad-ware, etc. This includes a full detection and removal of security threats
• Tune up and performance management: Identify and resolve issues related to poor performance with the desktop. This includes disk de-fragmentation, clean up of startup files, clean cache, hardware troubleshooting, etc.
• Patch management: Identify any patch anomalies with the desktop applications and ensure all patch levels are current with the desktop
• Backup and archiving: Proactively backup the critical data stored in your desktop, and protect yourself from any critical data loss or failure of hard disks
• Remote assist: Instantly solve any problem on end-user desktop using Lansight’s remote assist service. Qualified technicians will remotely connect to your desktop and solve any desktop issues

Contact us by phone at (305) 445-8897 or email us to get started.